AOL Gold

Solved- ‘AOL Desktop Gold Installation Failed’

The all-in-one AOL Gold is undoubtedly one of the best software for users today. It gives you a single platform to manage everything from sending emails to playing games to chatting with friends to securing your online browsing. what not! But at times, a user may face trouble during AOL Desktop Gold Install and an ‘Installation Failed’ error may occur. This error leaves a user helpless and without an access to the great functionalities of this software. You can adopt two approaches viz basic and advanced to troubleshoot this error.

Basic Approach to Fix ‘AOL Gold Installation Failed’ issue

aol gold download install

The basic steps you can follow to troubleshoot ‘AOL Desktop Gold Installation Failed’ error are as under:

  1. Always ensure that you have downloaded this software from the official website of AOL. If you try to download it from any site other than its official website, you may end up downloading corrupt or counterfeit software. Don’t rely on any site other than the official site to download it.
  2. Check whether your system is compatible with AOL Desktop Gold or not. Read on the following system specifications of this software before installing it.
  • OS: Windows 7, 8, 8.1, 10.0
  • Minimum screen resolution: 1027 x 768
  • 266 MHz processor
  • At least 1 GB RAM
  • Minimum 512 MB storage
  • High speed internet connectivity
  1. Use good quality anti-virus software to scan your computer for any potential harm hindering the installation.
  2. Reboot your computer and check if the error is gone.

Advanced Approach to Fix ‘AOL Gold Installation Failed’ issue

The advanced steps you can follow to troubleshoot ‘AOL Desktop Gold Installation Failed’ error are as

  1. Install AOL Gold as a normal user, not as an administrator.
  • Disable every blocking application like Firewall, Windows Defender, etc. This would just be temporary.
  • Save these changes by rebooting your system.
  • Then, navigate to the setup file and right-click it.
  • Initiate the installation but select running the installation like a simple user, not an administrator.
  • Follow all the instructions appearing on your screen to complete the setup.
  1. If you communication software is running and is interrupting AOL Gold installation, you can take these steps.
  • As soon as you get notified on your screen that communication software is running and is interrupting installation of this software, go to your task manager.
  • Select ‘waol.exe’ files.
  • Stop them from running by selecting the option to stop them from running.

The above two approaches will probably solve your ‘AOL Desktop Gold Installation Failed Error’. If your problem is still not solved, you can go for a clean boot.

  1. Steps to ‘Clean Boot’ your system
  • Click on the ‘Start’ button, and choose system configuration from msconfig.
  • Navigate to the Service tab and ‘Hide all Microsoft services’ by marking the boxes next to them.
  • Open Task Manager by pressing Ctrl, Esc and Shift key simultaneously.
  • Navigate to the Startup Tab. Disable all items over there.
  • Reboot your computer so that the changes are saved.

Contact Desktop Gold Service

If you have tried every method but not got success, you can contact Desktop Gold Service to get guidance to troubleshoot this error. You can talk to our experts via a call, live chat or email. AOL troubleshooting experts are available 24*7 for you to help you out.


Desktop Gold Download is an independent and on-demand Tech Support for AOL. We have no links with any brand unless specified. The use of any trademarks, brands, or products and services is only for referential purposes. Indeed, in no way we imply them intentionally or unintentionally, that indicates our links with AOL or any emails party services. We also completely disclaim any sort of affiliation, endorsement, and sponsorship that may be associated with any third-party services.